The complete guide to Trello's AI features
Trello has been rolling out AI features across the platform to help you work faster, and more effectively.
From drafting card descriptions to turning forwarded emails into structured to-do lists, Atlassian Intelligence AI in Trello can save your team time on everyday tasks. We walk through every AI feature currently available in Trello, how to activate them, and where they fit into your workflows (most importantly your email workflows).
What AI is available in Trello?
Trello's AI features are powered by Atlassian Intelligence, the AI layer built into Atlassian's product suite. The features fall into two broad categories: a writing assistant for card content, smart capture tools that summarize incoming messages.
Your Workspace admin will need to activate AI in the Workspace settings before anyone on the team can use it.
The AI writing assistant
The most widely used AI feature in Trello is the writing assistant, which lives inside card descriptions and comments. We first covered this in our guide to Atlassian Intelligence in Trello back in 2023, and it's come a long way since then. You can access it by clicking the blue Atlassian Intelligence button in the text editor, or by typing /ai while editing.
The writing assistant has four modes:
Summarize: Condense long notes, meeting minutes, or card descriptions into a shorter overview.
Brainstorm: Generate ideas based on a topic you provide. Useful for kicking off a new project or fleshing out a brief.
Find action items: Extract to-dos from a block of text and present them as a structured list. Handy for turning messy notes into a checklist.
Ask anything: A general-purpose prompt where you can ask AI to generate or rewrite content however you need it.
This works anywhere you can edit text on a card. For example, you could paste meeting notes into a card description, use "Find action items" to pull out the tasks, and then copy those into a checklist.
💡 TIP If you're using the Email for Trello Power-Up, you can use the AI writing assistant to draft email replies. Type @reply in a comment, then click the AI button to generate a response before sending it.
AI Quick Capture in the Trello Inbox
Trello's Inbox is a personal holding area for tasks captured from outside your boards. You can send items to your Inbox by forwarding emails to inbox@app.trello.com, saving Slack or Microsoft Teams messages, or adding tasks via Siri on mobile.
When AI is enabled, Trello automatically processes these captured items. It parses the forwarded message, generates a relevant card title, writes a summary in the description, extracts any due dates it finds, and adds action items to a checklist. So instead of landing in your Inbox as a raw email dump, the item arrives as an organized card that's ready to be dragged onto a board.
This is especially useful for emails. Forward a hotel booking confirmation to your Trello Inbox, and AI will pull out the dates, create a summary, and add a checklist of things to take care of before your trip. The same goes for Slack messages with action items buried in a long thread.
Replying to emails forwarded to your board
Emails forwarded to a board or Inbox in Trello create cards, but you can't reply to those emails from within Trello. The cards are one-way. If your team needs to manage the full email conversation from Trello (replying, forwarding, and collaborating on responses), the Email for Trello Power-Up fills that gap by connecting a shared email address to your board so that incoming emails arrive as cards you can actually respond to.
💡 TIP Need to reply to emails directly from your Trello cards? The Email for Trello Power-Up lets you send and receive emails from your board, so your team can handle the full email conversation without leaving Trello.
How to activate AI in Trello
If your team hasn't turned on AI yet, here's how to get set up:
Open your Trello Workspace settings.
Find the AI section and toggle it on.
If this is the first time activating AI, you'll need to accept the Atlassian Intelligence Terms of Service.
Once activated, all Workspace members will be notified that AI features are available.
For Enterprise accounts, the admin enables AI from the Enterprise Dashboard instead.
AI was automatically activated for most Standard, Premium, and Enterprise Workspaces in mid-2024. If yours is already on, you're good to go. If someone previously opted out, the admin can re-enable it at any time.
What could be next for AI in Trello?
Trello's current AI features focus on writing and summarization, but Atlassian has been experimenting with broader applications. In January 2026, a limited group of users got access to a New Year's Resolution Board Builder, where you could describe a goal and have AI generate an entire board with structured lists, cards, milestones, and reflection prompts. The experiment has since ended, but it gives a glimpse of where things might be heading.
For now, it's worth keeping an eye on the Atlassian Community for announcements about new experiments. And in the meantime, combining AI-powered content tools with your existing Trello workflow and Power-Ups like Email for Trello is a practical way to cut down on repetitive tasks and get to the work that matters.
