USE CASE

Bookings & Reservations in Trello

Stay on top of customer service for your guest house, hotel or venue with Email for Trello. Manage incoming bookings, communicate with guests and collaborate with your reservations team.

Use Email for Trello to manage your bookings and reservations workflow in Trello
 

Receive emails in Trello

 

Welcome to your new inbox

Emails arrive as new cards so that you can see your tasks and emails at a glance. Receive all your booking requests in one place, even if you manage multiple listings on different platforms.

Hospitality and reservations send emails in Trello

Send emails in Trello

 

Send emails right from Trello

Send emails and reply directly from Trello using our rich-text editor. Connect with guests, check in with suppliers and collaborate with colleagues – all from a single, central dashboard.

Saved Replies

 

Save time with email templates

Got lots of similar queries? Avoid errors and focus on what matters with Saved Reply templates.

Reply with Trello automations

 

Work smarter with automations

Use Trello rules to automatically send out templated emails based on triggers. Less time spent typing means more time for meaningful work! For example:

  • Send your cleaning team an email with a checklist when you drag a card into “Checked Out”

  • Create your own “Thank you” button to send an email with one click

  • Send a follow-up email after 48 hours

I’ve tested an awful lot of Trello Power-Ups over the years. But Email for Trello is one of the few that just blew my mind within minutes of using it!

— Scott Friesen, Simpletivity

 
Scott Friesen from Simpletivity
 

Custom reply-to address

 

Use your own email address

Direct all enquiry emails to your dedicated bookings inbox. You can receive emails to your own SendBoard subdomain (e.g. bookings@example.sendboard.com) or choose to use your own email address.

Merge Trello cards

 

Merge similar cards

Dealing with the same enquiry on two different email threads? Combine cards effortlessly with our Merge Card wizard.

Use Trello custom fields in your SendBoard emails

Trello Custom Fields

 

Custom Fields at your fingertips

Address your guests by name and keep your emails relevant by including Custom Fields. You can also extract details from your emails into Custom Fields, to be used elsewhere in Trello.